Of course. Patient messaging on ConnectMD is flexibile, and each provider can use it however they want. You can set ConnectMD up to send patient texts directly to your office staff or you can receive them.
eVists are electronic vists that take place online between a patient and a provider. They can via video, online forms, chatting, or text messaging.Get Started
Our scheduled reminders service works great to reducing no-shows. Instead of calling and leaving a voicemail with the patient, we automatically send them a reminder text and confirm their appointment. We have seen these scheduled reminders reduce no-shows by over 50%!
Here are a few key steps to improve patient satisfaction and loyalty:
Patients hate automated robo-calls and spam emails. Patients are people too and want custom and personal communications. You can send a custom text message that will increase patient engagement rates.
You can improve health outcomes by sending messages to immediately instead of trying to reach someone via voicemail. You can also increase payment collection by sending a bill payment reminder. You can improve communication, avoid mistakes, and improve cashflow with ConnectMDGet Started
Here are 5 reasons why you need HIPAA Compliant text messaging:
You know it, we protect all message information and protect health information on all features. Users must sign in using 2-factor authentication including a username and password unique to each person.
It is illegal to use Email, since it is not HIPAA compliant. Patient health information cannot be communicated on unencrypted channels, i.e. email and SMS. We provide an encrypted text message solution that is easy for anyone to use.
Very expensive, you can be fined over $50,000 per issue. Avoid using apps like iMessage, Facebook, WhatsApp, and Email because they are not HIPAA-Compliant. You can protect your patients' health data while protecting your bank account.Get Started
Here are a few key features each messaging app should provider
HIPAA-Compliant apps are encrypted and messages are protected so information is not leaked to prying eyes. The popular messaging apps used everyday like iMessage, Facebook, and WhatsApp are not HIPAA-Compliant. ConnectMD was designed to protect patient data from the ground up.Get Started